At [COMPANY_NAME], every garment is designed to represent heritage, strength, and enduring quality. We stand behind everything we make — and if something isn't right, we want to make it right.

This Return Policy explains when and how you can return or exchange Two March apparel, how cancellations work, and what to expect from our refund process. Please read it carefully before placing your order.

Table of Contents

1. Return Window
2. Return Eligibility
3. Non-Returnable Items
4. Limited Edition and Drop Items
5. Subscription Orders (Unit M56 Membership)
6. Gifted Items
7. Damaged or Defective Items
8. How to Request a Return — Step by Step
9. Exchanges
10. Order Cancellations
11. Refund Process and Timeline
12. Return Shipping
13. International Returns
14. European Union — Right of Withdrawal
15. Contact Us

Section 01

Return Window

You have 14 calendar days from the date you receive your Two March order to request a return.

The return window begins on the day your package is delivered (as confirmed by the carrier's tracking information). Return requests submitted after the 14-day window will not be accepted.

Section 02

Return Eligibility

To be eligible for a return, your Two March item must meet all of the following conditions:

• Unworn: The garment must not have been worn outside of trying it on for fit. It should show no signs of wear, use, or exposure to smoke, fragrances, or pet hair.
• Unwashed: The item must not have been washed, dry-cleaned, ironed, or altered in any way.
• All tags attached: All original tags, labels, and branded packaging elements must still be attached and intact. Items with removed or damaged tags will not be accepted.
• Original packaging: The item must be returned in its original Two March packaging (branded bag, box, or wrapping). If the packaging has been destroyed or heavily damaged, the return may be refused.
• Original condition: The garment must be in the same condition as when it was delivered — no stains, marks, odors, stretching, or damage of any kind.

Important: We inspect every returned item. If a garment does not meet the conditions above, the return will be declined and the item will be shipped back to you at your expense.

Section 03

Non-Returnable Items

The following Two March products are final sale and cannot be returned or exchanged unless they arrive damaged or defective:

• Socks — for hygiene reasons, all socks are final sale once the sealed packaging has been opened
• Underwear and boxers — all M56 Essentials underwear is final sale for hygiene reasons
• Stickers, patches, and accessories — all sticker packs, velcro patches, dog tags, and small accessories are final sale
• Bandanas — for hygiene reasons, all Zellige gym bandanas are final sale once packaging is opened
• Items marked "Final Sale" — any item explicitly marked as final sale at the time of purchase

If any of these items arrive damaged or defective, you are still protected — see Section 7 (Damaged or Defective Items).

Section 04

Limited Edition and Drop Items

Two March limited-edition drops and numbered collections are designed as exclusive, one-time releases. These items are produced in small quantities and are never restocked.

Limited-edition and drop items (including any product from a numbered drop such as Drop 001, Drop 002, etc.) follow the same return rules as standard items — they are eligible for return within 14 days provided they meet all eligibility conditions in Section 2.

Please note: Because drop items are never restocked, exchanges for the same item in a different size or color may not be possible. If your requested size or color is no longer available, we will issue a full refund instead.

Section 05

Subscription Orders (Unit M56 Membership)

Two March operates the Unit M56 membership program — a subscription community where members receive exclusive apparel (such as a T-shirt or selected item) delivered monthly.

Items received as part of your Unit M56 subscription are not eligible for return, exchange, or refund. This includes:

• Monthly subscription T-shirts and garments
• Welcome kit items (tee, stickers, membership card)
• Exclusive member-only items and collectibles
• Drop patches included with membership shipments

Exception — Damaged or defective items: If a subscription item arrives damaged, defective, or significantly different from what was described, you are entitled to a replacement or store credit. See Section 7 for how to report a defective item.

Cancelling your subscription: You may cancel your Unit M56 membership at any time through your account settings or by contacting us at [COMPANY_EMAIL]. Cancellation takes effect at the end of your current billing cycle. Items already shipped before cancellation are not eligible for refund.

Section 06

Gifted Items

Items purchased as gifts and shipped directly to a recipient are not eligible for return or refund.

Exception — Damaged or defective items: If a gifted item arrives damaged or defective, the gift recipient may contact us to arrange a replacement or store credit. The recipient will need to provide the order number (from the gift giver) and photographic evidence of the damage.

Refunds for gifted items will not be issued. Approved claims for damaged gifts will be resolved through a replacement item or store credit only.

Section 07

Damaged or Defective Items

We hold every Two March garment to the highest standard. If your item arrives damaged, defective, or materially different from what was described on our website, we will make it right — regardless of item category, including subscription and gifted items.

To report a damaged or defective item:

1. Contact us within 7 days of delivery at [COMPANY_EMAIL]
2. Include your order number and a clear description of the issue
3. Attach photographs clearly showing the damage or defect (include a close-up of the issue and a full view of the garment)

Our team will review your claim within 48 hours and respond with one of the following resolutions:

• Replacement — we send you the same item in the same size and color (subject to availability)
• Full refund — refunded to your original payment method
• Store credit — if you prefer, or if the item is no longer available for replacement

For approved defect claims, we cover return shipping costs. You will not be charged to return a damaged or defective item.

Section 08

How to Request a Return — Step by Step

Follow these steps to return a Two March item. Do not send items back without a return authorization — unauthorized returns will not be processed.

Section 09

Exchanges

We offer exchanges for Two March apparel within the same 14-day return window, subject to availability. You may exchange for:

• A different size of the same item
• A different color of the same item (subject to availability)

Exchanges for a different product are not available. If you want a different item, please return the original item for a refund and place a new order.

To request an exchange, follow the same return process in Section 8 and specify your preferred size or color. If the requested size or color is out of stock, we will notify you and offer a full refund instead.

Section 10

Order Cancellations

You may cancel your order within 24 hours of placing it for a full refund — no questions asked.

To cancel, email us at [COMPANY_EMAIL] with the subject line "Cancel — Order #[your order number]" as soon as possible.

After the 24-hour window: Once the cancellation window has passed, we begin preparing your order for shipment. At that point, cancellations may no longer be possible. If your order has already been shipped, you will need to follow the standard return process in Section 8.

Section 11

Refund Process and Timeline

Once your return is received and approved, here is what to expect:

Refunds are issued to your original payment method. We do not issue refunds via alternative methods (cash, check, or different card).

Important: The time it takes for the refund to appear on your bank statement depends entirely on your bank or credit card provider. Two March processes refunds within 24 to 48 hours of approval, but your financial institution may take an additional 5 to 10 business days to post the credit.

If you have not received your refund after 10 business days from our confirmation email, please contact your bank first, then reach out to us at [COMPANY_EMAIL].

Section 12

Return Shipping

For standard returns (change of mind, sizing issues, etc.), return shipping costs are the responsibility of the customer. Original shipping fees are non-refundable.

For returns due to our error (wrong item shipped, manufacturing defect, damaged in transit), we cover return shipping costs. We will provide a prepaid return label or reimburse your return shipping upon request.

We strongly recommend using a trackable shipping service for all returns. We are not responsible for return packages that are lost or damaged in transit. Two March cannot process a refund for a return that does not arrive at our facility.

Section 13

International Returns

International customers follow the same return process described in Section 8. Please note the following additional considerations:

• Return shipping costs for international returns are the customer's responsibility (except for defective/damaged items).
• Customs duties and taxes paid on the original order are not refundable by Two March. Refund of import duties is handled by your country's customs authority — contact them directly to request a duty refund on returned goods.
• Shipping time — international return shipments may take longer to reach our facility. The 14-day return window applies to the date you ship the item (as confirmed by carrier tracking), not the date we receive it.
• Customs declaration — when shipping returns internationally, mark the package as "Returned Merchandise" on the customs declaration to avoid additional duties or delays.

Section 14

European Union — Right of Withdrawal

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you have the statutory right to withdraw from your purchase within 14 days of receiving the goods, without giving any reason. This right is guaranteed by the EU Consumer Rights Directive (2011/83/EU) and the equivalent UK regulations.

To exercise your right of withdrawal:

• Inform us of your decision by email at [COMPANY_EMAIL] with a clear statement (e.g., "I wish to withdraw from my purchase of [item], Order #[number]").
• You may also use any unambiguous written statement.
• The withdrawal period expires 14 days after the day on which you receive the goods.

Effects of withdrawal:

• We will reimburse all payments received from you, including standard delivery costs (but not supplementary delivery costs if you chose a faster delivery method).
• Reimbursement will be made within 14 days of receiving the returned goods or proof of shipment, whichever is earlier.
• Reimbursement will be made using the same payment method as the original transaction.
• You are responsible for the direct cost of returning the goods.

Exceptions: The right of withdrawal does not apply to sealed goods that cannot be returned for hygiene reasons once opened (e.g., socks, underwear, bandanas if packaging has been unsealed), in accordance with Article 16(e) of the EU Consumer Rights Directive.

Section 15

Contact Us

If you have any questions about our Return Policy or need help with a return, exchange, or damaged item, our team is here to help.

Returns & Support

[COMPANY_NAME]

Email: [COMPANY_EMAIL]

Phone: [COMPANY_PHONE]

For return requests, always include your order number in the subject line for faster processing.